50% decrease in order entry time with modernized order management

 

Ford is the second- largest U.S.-based automaker and the sixth-largest in the world, building and selling over 4 million vehicles each year to dealers and distributors worldwide.

 
 
 
 
 
Industry

Automotive
Logistics / Distribution

Services

Data Pipelines
Development
UI / UX

Business Impact

Acceleration
Cost Savings

 

OPPORTUNITY

After 10 years of internal IT failure, we replaced the legacy mainframe
with a lightweight, browser-based app that delighted dealers.

RESULTS

Deep integrations

We integrated seamlessly with enterprise order fulfillment and assembly plant systems to simplify the ordering process and eliminate esoteric part codes.

Design-driven development

Our user-centered approach combined 10+ legacy green screens into 1 streamlined web app. The drastically better usability and smoother order submission flow increased dealer adoption.

Unparalleled accuracy

Our high performance architecture eliminated 100% of dirty orders and guaranteed that a given configuration was orderable and priced correctly every time.  We increased recommended order take rate to match corporate goals.

“No team in the world could have done this better.”

- Ford Executive

 

Ready to get started with Kickdrum?

Previous
Previous

More than 50% of dealerships became paid subscribers in the first 12 months

Next
Next

30% operational cost reduction through consolidation